Who we are
Our website address is: https://www.zippybasket.co.uk.
At ZippyBasket, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or make a purchase from us. By using our services, you consent to the practices outlined in this policy.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Information Collection
Personal Information: We may collect personal information, such as your name, email address, shipping address, and payment details when you place an order or interact with our website.
Usage Data: We automatically collect certain information about your device, browsing actions, and patterns when you access or use our website. This includes IP addresses, browser type, referring/exit pages, and other analytical data.
Information Usage
Order Fulfilment: We use your personal information to process and fulfil your orders, communicate with you regarding your purchase, and provide customer support.
Improving User Experience: We may use aggregated and anonymised data to analise website usage patterns, understand customer preferences, and enhance our products and services.
Marketing Communication: With your consent, we may send you promotional emails about new products, special offers, or other updates. You can opt-out of these communications at any time.
Data Security
We implement industry-standard security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction.
However, please note that no method of data transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.
Third-Party Links
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of such websites. We encourage you to review their respective privacy policies before providing any personal information.
Children’s Privacy
Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware of any personal information collected from children, we will take immediate steps to delete it.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our business, such as payment processors or shipping companies. These providers have access to your information only to perform specific tasks on our behalf and are obligated to keep it confidential.
Legal Compliance: We may disclose your personal information if required to do so by law or in response to valid legal requests, such as court summons, subpoenas or court orders.
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.